Frequently Asked Questions

Frequently asked questions

Dessert Table

Can I choose my own theme for dessert tables?


You can view our past works on our Instagram page for inspirations. Should you have another theme you like, we are open for customisations too. However, there will be a surcharge of $50-150 depending on the request.




What is the difference between your 3 packages?


Petite and Joyous packages are table decor services only without any desserts provided. These two packages are perfect choices if you would like to source for your own desserts. If you want everything done by us, that would be the Splendid package which includes backdrop, table decor and desserts.




Can I change my desserts if I get the Splendid package?


Yes you can, but do note that the exchange will not be 1:1 as the price and cost varies for each dessert.




Can I request for the setup to be done at my house or the multi purpose hall under my block?


Our setup for backdrop and table decor measures 2.5m length and 3m wide. Yes we are able to setup at your residence or at the multi purpose hall if the space is sufficent.





Rentals

Is there a minimum order for rentals?


Yes there is a minimum rental order of $20.




Do you provide delivery service?


We do not provide delivery service at the moment.




Can I rent the props for 1day or 2days only?


Yes you may, the prices stated are for a maximum period of 3days and the fee remains the same.




Can I cancel my rental after the payment have been made?


Any cancellations made 2 weeks prior to collection day will have 50% of their rental fee refunded. Any other cancellations will have the fee forfeited.




What happens if the props I rented is no longer available?


We will notify you if any props are no longer available due to breakage. We understand that the fee may have been placed a long time in advance however, we cannot foresee any breakages/damages by our customers before your collection day. In the event that this happens, an alternative item will be offered in exchange with no additionl top up required. Should you not like the replacement, a full refund of rental fee will be refunded to you for that particular item.




Is there a discount if I rent more props?


Unfortunately there will not be any further discounts as the prices offered are the lowest we can go already!




Do you provide setups if I rent props from you?


We do not provide setup service for props rental. You may want to consider checking out our Dessert Table packages for setup done by us.





Shop

Address

476A Pasir Ris Drive 6

#12-638

Singapore 511476

Tel: +65 9272-2249

Collection Hours

Get the party started

Mon - Fri: 12pm - 7pm​​

Sat - Sun: 10am- 7pm

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© 2018 by ThePartyAffair.

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